Rhenus SE & Co. KG
Digital Records Management
A comprehensive software solution that digitizes and automates every records process.
- Unternehmen
- Rhenus SE & Co. KG
- Branche
- Logistics and document management
- Mitarbeiter
- approx. 40,000
- Projekt
- Development of the »Digital Records Management« software
Challenge
Rhenus Logistics, a leading provider of records management solutions, faced the challenge of modernizing its manual processes. File storage, digitization, retrieval and destruction had until then been managed in Excel spreadsheets, which made the work error-prone, laborious and hard to scale. The company needed a digital solution to increase efficiency, reduce errors and give customers a better user experience.
Solution
Enko Software GmbH developed »Digital Records Management«, a comprehensive software solution that digitizes and automates every records process. From ordering online through to legally compliant administration, it creates a seamless process that gives the customers of Rhenus Logistics maximum transparency and control.
Results
The rollout of the software produced significant improvements:
- 25% lower processing costs, because manual processes were digitized.
- 5% higher EBIT, thanks to efficiency gains and optimized workflows
- An enormous reduction in errors, through automation and clear data management
- Less effort required, both internally and for customers
Features and benefits of the solution
Ordering Records Services Online
Customers can order file storage, digitization, retrieval or destruction directly online, without any complicated manual processes.
Scanned Files on Demand
The software provides digital access to complete files or parts of them, so customers can reach the documents they need at any time.
Compliance with Legal Requirements
The software ensures that every operation meets the legal requirements for storing and managing files.
Managing Customer Sites
Customers with several sites can manage their files centrally and control them individually.
Access-Rights Management
The software allows access rights to be managed precisely, so customers control exactly who may access which files.
Digitizing an Excel Process
Automating the spreadsheets that were previously maintained by hand increased efficiency and scalability considerably.
Conclusion
With »Digital Records Management«, Rhenus Logistics has not only optimized its internal processes but also strengthened customer loyalty through state-of-the-art technology.
The partnership with Enko Software shows how digitalization can create lasting benefits even in traditional industries.
👉 Would you like to digitize and optimize your processes? Get in touch – we will develop the right solution for your requirements!
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An initial consultation is free of charge
In an initial conversation we find out together which challenges you are facing, offer you a first solution approach and talk about funding options. You then receive a transparent cost calculation for your individual software project from us. For every project we agree on a goal that you reach with your software solution – be it a 25 % cost reduction, 20 % more process efficiency or an ROI in under 18 months.
Your contact
Michael Kröschel
CEO and founder, CEO and Head of Technology
+49 6502 40491-0
